Responsible Gaming

At Jupiters Gold Coast, we want you to enjoy our games while staying responsible with your gaming habits. We recommend setting limits for yourself, such as deposit, loss, wager, and session limits. This way, you can maintain a balance between entertainment and financial stability.

To avoid overspending, we suggest allocating a specific budget for gaming and sticking to it. Our tools allow you to monitor your spending in real-time, so you can make informed decisions about your gameplay.

• Set daily, weekly, or monthly deposit limits using our Deposit Limit feature.
• Receive alerts when you're approaching your limit, helping you stay on track.

Remember, gaming is meant to be enjoyable, not a way to make money. Focus on having fun and experimenting with different games rather than relying on winning as an income source.

• Receive periodic reality checks reminding you of your playing time.
• Set time reminders to encourage regular breaks and self-reflection.

If you feel that gaming is becoming too much, or if it's affecting other aspects of your life, we have tools to help. You can temporarily exclude yourself from our platforms using the Cooling-off Period feature.

• Exclude yourself for 24 hours, one week, two weeks, one month, three months, six months, nine months, a year, eighteen months or two years.
• During this time, you'll be unable to log in and access your account.

To prevent minors from accessing our platform, we verify the age of each player. We also require identification documents for certain activities or when setting self-exclusion limits.

We have measures in place to safeguard vulnerable players:

• Setting a minimum age limit of 18 years old for all gaming activities.
• Requiring photo ID verification before allowing account creation and real-money play.
• Using industry-standard Responsible Gaming software, which detects suspicious behavior and flags those that may be at risk.

Be aware of the warning signs of problematic gaming. If you notice any of these patterns in yourself or someone else:

• Increased time spent on gaming
• Neglecting daily responsibilities due to gaming
• Using loans or credit cards for gaming expenses
• Feeling a loss of control over gaming behavior

Please reach out to our support team or one of the external organizations listed below.

For help, information, or resources on responsible gaming:

• Gamblers Anonymous
• National Council on Problem Gambling
• The Centre for Addiction and Mental Health's Problem Gaming Program
• Responsible Gambling Council of Canada's

We believe that by taking proactive steps to address these concerns, we can create a safe environment where everyone can enjoy gaming responsibly.